Certifications & Warranties
Certifications for Walk in Bathtubs
Prior to purchasing a walk in tub, buyers should verify the bathtub is certified according to their country's safety standards. To verify a bathtub is certified, request CSA/UL certification, which is equal to the safety certification provided by the American Standards Association.
Just to be on the safe side, it is best to verify that both the tub and components of the tub are all up to safety standards and are CSA or UL certified.
In addition to having one of these two certifications, there are four other certification distinctions that you should look for. Although, walk in tubs don't need to have all of certifications to be considered a quality product, the general rule is that the more certifications a product has, the more assurance there is for the buyer that they are indeed, purchasing a quality product. The four additional certification include:
- IAMPO- The International Association of Plumbing and Mechanical Officials international safety certification
- ETL- The Edison Testing Labs for North American safety certification for electrical equipment
- ANSI- American National Standards Institute (organization that recommends the standards for products.
- ADA- American with Disabilities Act (ADA) is a US association that approves products available to those experiencing a disability.
Warranty and Guarantees
When you purchase a large ticket item such as a walk in bathtub, prior to making your purchase, verify that it comes with a warranty. Request information on the warranty for the body of the tub as well as the door seal. Most companies that sell walk in bathtubs, offer a lifetime guarantee on their door seals. For the warranty on the tub's body, the minimum policy should cover the product for at least, ten years.
Prior to selecting a company to use when purchasing a walk in tub, buyers should verify they are BBB (Better Business Bureau) Accredited. It is also wise to check their BBB rating, which can be found through their website www.bbb.org